Contact Us

Submit a Question or Report an Issue

Architectural Questions & Inquiries Form – Use this form to ask questions about the Architectural Guidelines for IPCCA.
Homeowner Maintenance Request Form – Use this form to report maintenance issues at your house (broken sprinklers, landscaping issues or questions).
Common Area Maintenance Reporting Form – Use this form if you see a landscaping issue in common areas including the water features (ponds), sprinklers in common areas, general landscaping issues, etc.
Rules & Regulations – Use this form to submit a rules-related question or issue.
Accounting Inquiry Form – Use this form to ask questions about your IPCCA HOA fees, monthly payment or statement.
Homeowner Communication Form – Use this form to submit Inquiries not covered by the other reporting forms.

Indian Palms CC Association
Professionally Managed by:
Personalized Property Management (PPM)
68950 Adelina Road
Cathedral City, California 92234
760.325.9500 / 760.325.9300 fax
PPM Website

Senior Community Association Manager:
Shelly Ruegsegger, CMCA
sruegsegger@ppminternet.com

Community Assistant Manager:
Caren Oliva
caren@ppminternet.com

For after hours emergencies, please call PPM’s answering service at 760-325-9500. Hit 1 and an operator will assist you by paging the appropriate HOA vendor.

 

 

Report a Maintenance Issue

Be specific when reporting a problem – things will get fixed more quickly if you say “there is a broken street light in front of 12345 Odlum, light pole number XXXX,” vs. “there is a broken street light on Odlum.”  If there is an urgent maintenance problem (broken sprinkler head, an overflowing water feature, a growing pothole), 24-hour line right away.   If there is a true emergency (gas leak, fire, dangerous sinkhole, boken water main), call 911 or the appropriate utility immediately.

If you require a work order for maintenance by one of the IPCCA/HOAs Vendors, please contact Mark See.

Maintenance Manager
Mark See
Personalized Property Management
Tel 760-325-9500
msee@ppminternet.com

For after hours emergencies, please call PPM’s answering service at 760-325-9500. Hit 1 and an operator will assist you by paging the appropriate HOA vendor.

For gate, security and access information or issues, please call Desert Management at 760-862-1202
email: cwilliams@desertmanagement.com

Architectural & Violation Issues
Caren Olivia
Assistant Community Manager
Personalized Property Management
caren@ppminternet.com

Lifestyle Center (Fitness Center)
48360 Monroe Street
Indio, CA 92201
Phone# (760) 342-6626
Lifestyle Website

For a list of other relevant contacts such as the Indian Palms Country Club Reort (Golf, Hotel, Restaurant), local utility companies and more, click here for our “miscellaneous contacts” list.